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Terms

By submitting a donation through the Al-Salam Humanitarian Association website, you agree to the following terms and conditions:

Donations

All donations made to Al-Salam Humanitarian Association are considered voluntary and non-refundable, unless a proven technical error has occurred during the transaction.
Donations are used to support Al-Salam’s humanitarian programs. While we make every effort to allocate your donation to your chosen appeal (e.g., Zakat, Shelter, Thirst Relief), Al-Salam reserves the right to redirect funds to areas of greatest need if a specific appeal is overfunded or closed.

Zakat, Sadaqah, and Restricted Donations

Zakat donations will be distributed in accordance with Islamic principles and our 100% Zakat Policy.
If you give Sadaqah, Fidya, Kaffarah, Aqiqah, or other restricted donations, Al-Salam will ensure they are spent only on the specified cause.

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Eligible donors in Canada will receive an official tax receipt for their donation. Please ensure your contact information is accurate to receive your receipt.

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All online transactions are processed through secure, encrypted payment gateways.
We respect your privacy. The personal information provided will be used solely for processing your donation, issuing tax receipts, and keeping you informed about our work if you opt in. For more information, please refer to our Privacy Policy.

Recurring Donations

If you choose to set up a recurring donation, your credit/debit card or bank account will be charged automatically according to your selected frequency.
You may update or cancel your recurring donation at any time by contacting us at info@al-salam.ca.

Refunds & Errors

Refunds are only available in cases of proven duplicate transactions, unauthorized use of your payment method, or technical errors. To request a refund, please get in touch with us within 7 days of the donation.

Contact Information

If you have any questions regarding your donation, please get in touch with us:
📍 Al-Salam Humanitarian Association, 160B Weber Street North, Waterloo, ON, N2J 3H1, Canada
📞 +1 (226) 507-7962
📧 info@al-salam.ca

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